Refunds Policy

1. Overview

Purchases on StickerCraftAI provide credits that can be used to generate content. Because credits grant immediate access to digital functionality, refunds are limited as described below.

2. Eligibility for Refunds

• A refund may be considered if none of the purchased credits have been used and the request is made within a reasonable time after purchase.
• If you experienced a billing error or duplicate charge, please contact us and provide the order ID and payment receipt.

3. Non-Refundable Situations

• Credits that have been partially or fully used.
• Change of mind after successful purchase.
• Issues caused by not meeting system requirements or network conditions outside our control.

4. How to Request a Refund

To request a refund, please reach out via the contact page with your order ID, purchase email, and reason for the request. Our support team will review your case and respond as soon as possible.

5. Processing Time

Approved refunds will be processed back to the original payment method. Processing times may vary depending on your bank or payment provider.

6. Chargebacks

If a chargeback is filed, your account may be suspended during investigation. To avoid interruptions, please contact us first to resolve any billing issues.

7. Exceptions

We reserve the right to make exceptions in cases of demonstrable technical failure attributable to our systems. Any exception is at our sole discretion and may require supporting evidence.